Frequently Asked Questions
Parking Requirements
To ensure a smooth and efficient service, please provide sufficient space for our vehicle to park near your vehicle, either in the front, back, or on the side.
Appointment Booking
To schedule an appointment, you can click the "Services" button, call us at 510-221-7586, or email us at gogreenmobileservice@gmail.com. Please note, appointments must be made at least 24 hours in advance of your preferred date and time.
Service Location
We offer mobile detailing services at both your home and workplace. If you prefer the service to be performed at your workplace, please ensure you have obtained the necessary permission to do so prior to your appointment.
Water Supply
Yes, our cargo van is equipped with a 90-gallon water tank, ensuring we have ample water to complete your service.
Power Supply
Yes, we are fully equipped with our own electric generator. However, depending on your location, we may request permission to connect to a power outlet to minimize noise from the generator during service.
Rescheduling & Cancellations
Customers may reschedule or cancel their appointment up to 24 hours in advance. Failure to provide proper notice via email or text message may result in a service fee.